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Tuesday, March 22 • 2:00pm - 2:45pm
The New Rules of Hospitality: What a Post-Pandemic Consumer Wants

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Everyone is looking for ways to deliver great hospitality while saving on labor and adding to their bottom line. The consumer expectation hasn't changed but how we deliver those expectations have. Phil will lead a guided discussion on this topic - because we can all learn from each other - while sharing his experiences on implementing timeless hospitality driven teams.

avatar for Phil Wills

Phil Wills

Owner/Partner and Consultant as seen on Bar Rescue, The Spirits In Motion©
Phil Wills has been in the bar/restaurant business for over 20 years. He is the current owner/partner of The Spirits in Motion, a nationally recognized bar and beverage consultancy. He has worked in all types of locations from your corporate restaurants, small local bars, major night... Read More →

Tuesday March 22, 2022 2:00pm - 2:45pm PDT
LVCC South Hall, Room S219