• The language of leaders in a wonky world - Connection is communication and it all literally begins with language. You'll learn & discuss and the best words & language (as well as what not to use!) for successful connecting with your team, customers and community to drive your business, recruitment 7 retention and sales.
• Elements of Connection that boost better business - There are real elements of connection that create a framework everyone can use (yes, everyone). You'll learn the framework, get the exploded view and explanation of the elements + we'll practice them in real-time so you know how to use them before you leave the workshop.
• Building world-class teams to develop excellent experiences - World-class teams know authentic connecting is the foundation for solid and productive, fun & fruitful relationships, in every area of business and life. This part of the workshop will bust myths and provide timely and relevant solutions for the bar and restaurant professional.
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